Your questions answered

Can I Telephone For A Quote?

No. For a Quote or to Purchase Cover, please use the online application form.

If The Site Has Problems, Who Do I Call?

You can email our support AT ANY TIME or call 0871 811 7100 (during normal office hours only).

Can I Insure A Hired/Rented Motorcycle?

We do NOT insure hired or rented motorcycles

Can I Insure An Imported Or Non UK Registered Motorcycles?

We do NOT offer cover for imported or non UK registered motorcycles

Do I Have To Be The Registered Keeper To Buy Short Term Cover?

NO. You can insure a motorcycle you do not own with the owner’s permission.

What Type Of Licence Is Acceptable?

We accept Full UK, EU. Customer Acceptance Criteria

Can I Buy Cover If I Am Not A UK Resident?

No. All applicants must be a UK resident for at least 12 months.

Can I Buy Road Tax With A Dayinsure.com Policy?

Yes. Dayinsure.com.com’s short term insurance is suitable. (At the sole discretion of the individual post office and we cannot guarantee that it will be acceptable).

How And When Will I Get My Insurance Details?

Available to print from our site and on a PDF via a confirmation email sent after purchase. You can also request a Postal copy at the time of purchase for an additional fee.

Do You Cover Importing And Exporting Of Vehicles?

NO. We cannot offer cover under those circumstances.

What Are The Age Limits For Dayinsure.com Cover?

Our minimum age is 25 and the maximum age is 75 (Conditions apply).

What Level Of Cover Does A Dayinsure.com Policy Offer?

All Dayinsure.com Flexirider policies are comprehensive.

What Is The Excess On My Policy?

Our excess levels vary - Please see your Insurance schedule for details.

When Will My Policy Appear On The MID?

We do daily updates to the MID so it could take up to 28 hours to appear on MID.

Can I Cancel Flexirider Policy?

You may cancel your policy at any time. However due to the short term nature of the insurance, there is NO REFUND OF PREMIUM.

Who Shall I Call If I Need To Make A Claim?

For Catlin policies call 0800 066 5364.

Can This Policy Be Used To Retrieve A Seized/Impounded Vehicle?

NO. Our policies can NOT be used for this purpose.

Can I Change The Details Within My Policy?

Once a policy is approved no changes can be made.

I Bought Breakdown Cover, Who Should I Contact If I Breakdown?

For Mondial Assistance policies Call 0845 641 9713 if you are in the UK.

Is The Policy Valid For Carrying Pillion Passengers?

No pillion passengers are allowed this short term policy.

Can I Use A Sidecar With My Motorcycle?

Sidecars are not permitted with this type of short term motorcycle cover.

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